Find answers to common questions about our services, processes, and documents required. If you don't see your question here, feel free to contact us.
We are open from Monday to Saturday, 09:00 AM to 08:00 PM. On Sundays, we operate with reduced hours from 10:00 AM to 04:00 PM.
For most services like photocopying, ticket booking, or general form filling, no appointment is needed; it's first-come, first-served. However, for lengthy processes like Passport applications or complex form filling, calling ahead to fix a time is recommended to avoid waiting.
We accept Cash, UPI (Google Pay, PhonePe, Paytm), and direct bank transfers for high-value transactions.
Generally, you need your Aadhaar card (with correct DoB and address) and two recent passport-size photographs. If your mobile number is linked to your Aadhaar, the process is faster through e-KYC mode.
Currently, we provide services for Aadhaar Printing (PVC Card) and demographic updates that can be done online with OTP authentication. For biometric updates or linking a mobile number for the first time, you need to visit a designated Aadhaar Seva Kendra or Bank/Post Office.
If you know your PAN number, we can apply for a "Reprint of PAN Card". You will receive a new card at your registered address. If you don't know the number, we can help you trace it using your details.
Once we submit the online application on the e-District portal, it generally takes 7 to 15 working days for the respective Tehsildar or Lekhpal to verify and issue the digitally signed certificate. Delays can occur depending on government workload.
An Income Certificate (Aay Praman Patra) issued by the UP government is valid for 3 years from the date of issuance for scholarship purposes, and typically 6 months for general purposes.
It's a two-step process: First, apply for a Learner's License (LL) by passing an online computer test at the RTO. After 30 days of holding the LL, you can apply for a Permanent DL and give a driving test. We assist in booking slots for both stages.
We assist with the online application, document uploading, and appointment booking at the Passport Seva Kendra (PSK). Police verification is done physically by the local police station at your address; we cannot intervene in that official process.
Yes, absolutely! We accepted LIC premium payments for all policies. You just need your policy number. We provide an instant, official digital receipt upon payment.
Yes, we provide authorized IRCTC ticket booking services. For Tatkal tickets, you must visit the center physically before the Tatkal opening timings (10:00 AM for AC, 11:00 AM for Sleeper) with passenger details. Booking depends on server availability.